About Visiting Balsall Heath City Farm

Our little City Farm is open for the community to visit every day of the year except some public holidays though this is now only by pre-booking your visit online. This system manages numbers to enable distancing and takes a contact for tracing purposes in the event of an outbreak of Covid-19 related to our site. 

There are slots for up to 12 people at a time to visit the Farm throughout the week. Slots available to book are visible on the calendar of the booking system towards the bottom of this page.

Certain times are not available to book as they are already full or we are running sessions for the groups we are funded to work with. Please do not turn up on the off-chance as you will be turned away if you have not booked. The times available are clearly visible on the calendar.

Please cancel your visit via your confirmation email if you cannot attend.

Visits are self-led. Please be aware that staff may not be on hand when you arrive, visitor info is available on our website and on posters and leaflets at the Farm gate.

Please bring 20 pence coins for the feed machines as staff may not have access to change. Please don’t bring bread and other foods for the animals as we have to control their diets and some foods are unsuitable/toxic for animals.

Health and Hygiene

Wherever animals live, there can be germs that are harmful to humans.

Please wash your hands and those of your children if you feed the animals or touch them or any surface on the Farm.

Do not allow children to eat, suck fingers or touch their mouths or faces during your visit. Use hand sanitisers in between hand washing. Please only eat in designated areas and wash hands first.

Please supervise children at all times.

Donate

It is free for individuals and families to visit the Farm but please do donate to help us look after the animals, maintain the site and improve facilities. 

You can put a cash donation in the box on the Farm Classroom door when you visit or you can donate through Paypal by clicking the PayPal Donate button.

Please ensure you put “City Farm” in the reference box.

Visiting the Farm

Individuals and Families can book via the Online Booking System below.

Organised groups such as nurseries, schools, clubs and organisations please book here:

Individuals and Family Bookings

How to Use the Booking System

Use the Next Wk button to move through the calendar.

  • Select the Time Slot
  • Enter your name and email address
  • Enter the Number of People attending – max of 6 per booking
  • Read and tick Agree to the Terms and Privacy Policy (If you agree)
  • Join

You will receive an email with your Booking Confirmation.

How you can help us

1) To allow us time to prepare the site for the next group we ask that you arrive and leave on time so that the next group can start their visit on time.

2) To avoid handling change we ask that visitors bring 20p coins for the corn vending machine so that you can feed the poultry.

3) Please don’t bring bread or other foods.

4) Please supervise children at all times.

St. Paul’s Trust will be using a third party web application called Vello to manage and process farm visits. Available bookings are visible in the calendar below. Click on a slot and provide the details we require to complete the booking. Remember to tell us how many people are coming. You will then receive an email from Vello confirming your booking. 

Your personal details are only visible and accessible to our farm staff. Vello has its own Privacy Policy which is visible during the booking process.

Details on how St. Paul’s Trust handles your personally identifiable information is available in our Data Security and Privacy Notice. You can also contact our Data Protection Officer by sending an email to DPO@stpaulstrust.org.uk

Facilities